價格：免費
更新日期：2019-05-30
檔案大小：6.9M
目前版本：4.4.2
版本需求：Android 4.4 以上版本
官方網站：http://www.manageengine.com/products/service-desk-msp/
Email：sdpmsp@manageengine.com
聯絡地址：隱私權政策
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
